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Re: Transcend not supported!!!!

To: nv-l@lists.tivoli.com
Subject: Re: Transcend not supported!!!!
From: Ranjan_Goel@3COM.COM
Date: Thu, 9 Sep 1999 16:32:33 -0700
     Let me clear some confusion regarding 3Com's plan for NetView support.

     Transcend NCS v5.0 for UNIX does not support NetView or AIX 4.3.2 right out
of the box. A patch was issued in Aug 99 for Transcend that allowed for partial
support of NetView 5.1 on AIX 4.3.2.
     By the end of this year there will be another Transcend patch that will
have better integration with Netview 5.11 on AIX 4.3.2. All 3Com MIBs, Traps,
bitmaps, and symbols etc. will be automatically integrated with NetView along
with application launch point.
     Additionally, this Transcend patch will provide the support for Solaris 2.6
and NNM 6.01. There are no plans to support NetView on Solaris at this time.

     Transcend patch CDs can be ordered (for free) from 3Com's support website:

-Ranjan Goel

Jennifer Nelson <Jennifer_Nelson@TIVOLI.COM> on 09/09/99 02:26:47 PM

Please respond to Discussion of IBM NetView and POLYCENTER Manager on NetView

Sent by:  Jennifer Nelson <Jennifer_Nelson@TIVOLI.COM>

cc:    (Ranjan Goel/HQ/3Com)
Subject:  Re: Transcend not supported!!!!

Hi Jeff-

I'm only trying to get you some information here...  As part of the manual
integration, you could create a NetView menu registration file that calls the
3Com app when a 3Com device is selected.  Of course, if there is integration
beyond these simple things like menus or icons (such as shared discovery, etc.)
those will have to wait on 3Com.

Jeff Fitzwater <jfitz@PRINCETON.EDU> on 09/09/99 03:58:55 PM

Please respond to Discussion of IBM NetView and POLYCENTER Manager on NetView

cc:    (bcc: Jennifer Nelson/Tivoli Systems)
Subject:  Re: Transcend not supported!!!!

Hi Jennifer

The main issue at Princeton, is we are running on Solaris 2.6 platform
that Netview supports.   You cannot fudge the integration by simply
putting the mibs, fields, and oid-to-type in place.   The libraries in
Transcend are not compiled for Netview on Solaris and won't work.  Sure
you can get the icons to look like 3com stuff but nothing will launch
from them.

Also as I mentioned the Installation manual tells me only OPENVIEW and
SUNNET manager are supported NOT TIVOLI NETVIEW.

Jeff Fitzwater
Princeton University
CIT Systems & Networking

Jennifer Nelson wrote:
> Hi Jeff-
> The info I have is very sketchy and not in any way official but here's what I
> know...
> I was at a customer recently that found out 3Com Transcend is not supported on
> Solaris 2.6 period.  Nothing to do with NetView.
> Another customer I am working with now just had 3Com sales folks on-site and
> they told them that Transcend definitely integrates with NetView V5.1 on AIX.
> So, someone's not telling the right story.  Maybe there are different pieces
> Transcend that do or don't integrate with NetView.
> I spoke with 3Com support and they told me that even if there is no out-of-the
> box integration, they provide the bitmaps, fields, oid_to_sym, etc. on the CD
> that you need to do the integration yourself.  My notes show it was in the
> directory: /cdrom/sun5/common/any.  I simply copied some stuff over from the
> older NetView system and it all integrated just fine.  I know it's not a
> convenient, supported way of doing things but it was a painless procedure.
> Hope this helps and good luck--don't give up on NetView!!
> --
> Jennifer Nelson
> Tivoli Services
> Jeff Fitzwater <jfitz@PRINCETON.EDU> on 09/09/99 02:41:07 PM
> Please respond to Discussion of IBM NetView and POLYCENTER Manager on NetView
> cc:    (bcc: Jennifer Nelson/Tivoli Systems)
> Subject:  Transcend not supported!!!!
> OK lets see who uses Netview 5.1 on Solaris 2.6 and wants to integrate
> 3COM Transcent 5.0.
> According to the information in the Transcend DOC (INSTALLATION GUIDE
> p18) it is "NOT" supported for Tivoli Netview at all on any platform,
> and 3COM sales concur.
> I clearly don't see much 3rd party support for Netview.   It's up to the
> users and TIVOLI to drive this issue.
>   Must Princeton rethink the issue of switching from HP OpenView, which
> has great 3rd party support.
> Please respond with your input.
> Thank you all.
> Jeff Fitzwater
> CIT Systems & Networking
> Princeton University

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