Mike -
I am sorry that your case was mishandled but there is nothing I can do
about that. I am a low-level code fixer. I don't do the follow-up on
calls from European countries.
If you were the person who had the APAR opened and the service rep you
talked to locally did not talk to about testing the fix, then that is their
fault. They should have. But no one can do anything about that now. If
you have a problem that you think should have been fixed by APAR, then you
need to report it and tell them what happened, and that this time you want
to test the fix before it becomes official. There is only one way to get
a code problem fixed and that is through the Support channel. Complaining
about it on this forum may make you feel better, but it won't get you a
fix. Feel free to see if other have the same problem, but no matter how
much consensus you find, nothing goes into code without someone making a
call to Support. This is a user forum and not an official Tivoli support
channel.
I am sorry but those are the facts.
James Shanks
Team Leader, Level 3 Support
Tivoli NetView for UNIX and NT
"Gruner Mike" <mike.gruner@rfv.sfa.se>@tkg.com on 05/10/2001 02:30:00 AM
Please respond to IBM NetView Discussion <nv-l@tkg.com>
Sent by: owner-nv-l@tkg.com
To: nv-l@tkg.com
cc:
Subject: [NV-L] SNMP configuration and Specific Nodes added more ...
Hello again,
first of all I wanted to know if someone else have the same problem with
nodes added under Specific Nodes in the SNMP configuration and
second : It was I who opened and in the end got the lab to accept this as
the failure of NetView and then this APAR was opened so why should I have
to
report the same problem twice ? It's just time consuming and the reason
I want it solved it that I don't want to manually delete all the entries in
the
Specific
Nodes ...
So once again : have ANYONE else observed this defect or ...???
Mike Grüner
>If you think that an APAR is not fixed, then what can anybody tell you
>except to call Support and report it?
>I believe there are several conditions when a node will be added to your
>configuration, but since it is not my area of the product to work on, all
I
>can advise is that you get someone official to lokk at it, so that if it
is
>still broken, then it can be fixed.
>
>James Shanks
>Team Leader, Level 3 Support
>Tivoli NetView for UNIX and NT
>"Gruner Mike" <mike.gruner@rfv.sfa.se>@tkg.com on 05/09/2001 02:26:00 AM
>
>Please respond to IBM NetView Discussion <nv-l@tkg.com>
>
>Sent by: owner-nv-l@tkg.com
>
>
>To: nv-l@tkg.com
>cc:
>Subject: [NV-L] SNMP configuration and Specific Nodes added
>Hello,
>I'm on Aix 4.3.3 and NetView V 6.0.2 , I've had problems with nodes added
>on
>the specific nodes in the SNMP configuration screen , but
>this should have been solved with Apar IY13966 which is fixed in the
>NetView 6.0.2 version in the release notes. The problem is that I keep
>getting these specific nodes which have the same community name as the
>global
>setting in the SNMP configuration-screen. Our environment is
>that we have just included by means of seedfile only our routers in
NetView
>and
>we are pollling 2very 2 minutes with Timeout set to 5 and retries set to
4.
>I'm getting a little bit tired of manually deleting the entries in the
Specific
>Nodes ...
>
>Mike Grüner , RFV Data
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