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Re: RE: SNMP configuration and Specific Nodes added more ...

To: nv-l@lists.tivoli.com
Subject: Re: RE: SNMP configuration and Specific Nodes added more ...
From: James_Shanks@tivoli.com
Date: Fri, 11 May 2001 06:33:21 -0400
Mike -
No one can guarantee you a fix in two weeks.  The average length of time
for APAR resolution in IBM exceeds 70 days.   If you get a fix in under a
month you are way ahead of the game.  I am not saying we will not try.  I
am saying you cannot count on it nor set a time limit like that.

James Shanks
Team Leader, Level 3 Support
 Tivoli NetView for UNIX and NT



"Gruner Mike" <mike.gruner@rfv.sfa.se>@tkg.com on 05/11/2001 02:40:00 AM

Please respond to IBM NetView Discussion <nv-l@tkg.com>

Sent by:  owner-nv-l@tkg.com


To:   nv-l@tkg.com
cc:
Subject:  [NV-L] RE: SNMP configuration and Specific Nodes added  more ...



Thank you James and Leslie for your answers.
I will certainly open up a PMR ( again ... ) for this problem and at least
I can see by Leslies "solution" that this error certainly appears at other
sites
too...
I hope that the lab will send a test of the fix in the nearest future (
that is
2 weeks ... )
so I can test the fix !

Mike Grüner , RFV Data ( soon another company )

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