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RE: [NV] NetView Version 7.1

To: nv-l@lists.tivoli.com
Subject: RE: [NV] NetView Version 7.1
From: "Treptow, Craig" <Treptow.Craig@principal.com>
Date: Wed, 17 Oct 2001 14:08:07 -0500
I can confirm that you don't have to be in the Beta test group to get it.  I 
have it right now, but have not installed it anywhere.  I believe account reps 
could order it a few weeks ago even though it had not been announced.  I got my 
copy last week, and was quite surprised when it showed up.
 
Personally, I don't think a person should expect support until it's "official", 
but I was considering installing it somewhere, just to see it running. 
 
 -----Original Message-----
From: James Shanks [mailto:SHANKS@us.tivoli.com]
Sent: Wednesday, October 17, 2001 1:56 PM
To: IBM NetView Discussion
Subject: Re: [NV-L] [NV] NetView Version 7.1




Hold the phone here, Bill.   
The production version of 7.1 won't ship until October 26, so if you  already 
have 7.1, then you have to be part of the Beta program, right? 
. 

Now to be part of the beta program, didn't you sign an agreement and get some 
pointers about not putting things about it, especaailly problems you 
encountered on this public list until after it GA'd?  I thought all beta 
customers agreed to that and were given a special process for getting support. 

Let's continue this discussion offline, because no one else on this list can 
help you.  I'm not sure I can either, but I know that a  problem on code that 
has not been released yet cannot be resolved here. Offhand, I'd say you have a 
performance problem relating to ipmap, and that it is local to you, because we 
did not see anything like that here during Verification.  

James Shanks
Level 3 Support  
Tivoli NetView for UNIX and NT
Tivoli Software
IBM Software Group
Please note that my new id is jshanks@us.ibm.com





        "McCarter, Bill" <mccarter_we@naptheon.com> 
Sent by: owner-nv-l@tkg.com 


10/17/2001 02:13 PM 
Please respond to IBM NetView Discussion 


        
        To:        "IBM NetView Discussion (E-mail)" <nv-l@tkg.com> 
        cc:         
        Subject:        [NV-L] [NV] Netview Version 7.1 

       



I recently upgraded to Netview 7.1. The upgrade went fine with 0 errors
during the process, but I've started to
notice this problem.  I will receive an event 'Node Down' and it shows up in
my control desk and gets forwarded to my Tivoli Event Console
simultaneously, but it's taking up to 3/4 minutes for the icon representing
the object to turn red on the map. I have ran all the utilities I can trying
to resolve this issue to no avail. (ovmapcount,ovtopofix, resolve database
inconsistencies thru serversetup menu) Any Ideas? Thanks in Advance.

Sun Ultra 80, Solaris 2.8
Netview 7.1


Bill McCarter, Naptheon INC..
Technical Team Lead Systems Management Group
work  - (757) 688-2602
mccarter_we@naptheon.com <mailto:mccarter_we@naptheon.com>






#### C.DTF has been removed from this note on October 17 2001 by James Shanks 


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