RE: [NV] NetView Version 7.1

[Dean Sullinger <DSullinger@dot.state.az.us>]

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Any idea if it will be compatable with Nortels Optivity NMS 9.2?
 
Thanks
 
 
-----Original Message-----
From: James Shanks [mailto:SHANKS@us.tivoli.com] 
Sent: Wednesday, October 17, 2001 12:35 PM
To: IBM NetView Discussion
Subject: RE: [NV-L] [NV] NetView Version 7.1



Thanks for the insight Craig 
I have an inquiry going on right now because according to the announcement
letter I have in my hand, shipments will not begin until after the GA date.
But if you have received GA code, by whatever means, then you should be able
to call Support and get help on it.  They are all still getting trained on
the new features in it, this week and next, but the problem reporting system
should already be in place to handle calls about 7.1.   

So my apologies to Bill McCarter, if he, like you, was not part of the Beta
program and still got the code.  I have an official document which says that
is not possible, but I am willing to be proven wrong.  Looks like I have
been.  So go ahead and install.  Level 2 Support should be ready to help if
you have a problem.  If we are shipping it, then we are supporting it.

James Shanks
Level 3 Support  
Tivoli NetView for UNIX and NT
Tivoli Software
IBM Software Group
Please note that my new id is jshanks@us.ibm.com





        "Treptow, Craig" <Treptow.Craig@principal.com> 
Sent by: owner-nv-l@tkg.com 


10/17/2001 03:08 PM 
Please respond to IBM NetView Discussion 


        
        To:        "'IBM NetView Discussion'" <nv-l@tkg.com> 
        cc:         
        Subject:        RE: [NV-L] [NV] NetView Version 7.1 

       


I can confirm that you don't have to be in the Beta test group to get it.  I
have it right now, but have not installed it anywhere.  I believe account
reps could order it a few weeks ago even though it had not been announced.
I got my copy last week, and was quite surprised when it showed up.

Personally, I don't think a person should expect support until it's
"official", but I was considering installing it somewhere, just to see it
running. 

-----Original Message-----
From: James Shanks [mailto:SHANKS@us.tivoli.com]
Sent: Wednesday, October 17, 2001 1:56 PM
To: IBM NetView Discussion
Subject: Re: [NV-L] [NV] NetView Version 7.1




Hold the phone here, Bill.   
The production version of 7.1 won't ship until October 26, so if you
already have 7.1, then you have to be part of the Beta program, right? 
. 

Now to be part of the beta program, didn't you sign an agreement and get
some pointers about not putting things about it, especaailly problems you
encountered on this public list until after it GA'd?  I thought all beta
customers agreed to that and were given a special process for getting
support. 

Let's continue this discussion offline, because no one else on this list can
help you.  I'm not sure I can either, but I know that a  problem on code
that has not been released yet cannot be resolved here. Offhand, I'd say you
have a performance problem relating to ipmap, and that it is local to you,
because we did not see anything like that here during Verification.  

James Shanks
Level 3 Support  
Tivoli NetView for UNIX and NT
Tivoli Software
IBM Software Group
Please note that my new id is jshanks@us.ibm.com





                "McCarter, Bill" <mccarter_we@naptheon.com> 
Sent by: owner-nv-l@tkg.com 


10/17/2001 02:13 PM 
Please respond to IBM NetView Discussion 


       
       To:        "IBM NetView Discussion (E-mail)" <nv-l@tkg.com> 
       cc:         
       Subject:        [NV-L] [NV] Netview Version 7.1 

      



I recently upgraded to Netview 7.1. The upgrade went fine with 0 errors
during the process, but I've started to
notice this problem.  I will receive an event 'Node Down' and it shows up in
my control desk and gets forwarded to my Tivoli Event Console
simultaneously, but it's taking up to 3/4 minutes for the icon representing
the object to turn red on the map. I have ran all the utilities I can trying
to resolve this issue to no avail. (ovmapcount,ovtopofix, resolve database
inconsistencies thru serversetup menu) Any Ideas? Thanks in Advance.

Sun Ultra 80, Solaris 2.8
Netview 7.1


Bill McCarter, Naptheon INC..
Technical Team Lead Systems Management Group
work  - (757) 688-2602
mccarter_we@naptheon.com <mailto:mccarter_we@naptheon.com>






#### C.DTF has been removed from this note on October 17 2001 by James
Shanks 



_________________________________________________________________________ 
NV-L List information and Archives: http://www.tkg.com/nv-l

Any idea if it will be compatable with Nortels Optivity NMS 9.2?

 

Thanks

 

 

-----Original Message-----
From: James Shanks [mailto:SHANKS@us.tivoli.com]
Sent: Wednesday, October 17, 2001 12:35 PM
To: IBM NetView Discussion
Subject: RE: [NV-L] [NV] NetView Version 7.1

Thanks 
for the insight Craig 
I have an inquiry 
going on right now because according to the announcement letter I have in my 
hand, shipments will not begin until after the GA date.  But if you have 
received GA code, by whatever means, then you should be able to call Support and 
get help on it.  They are all still getting trained on the new features in 
it, this week and next, but the problem reporting system should already be in 
place to handle calls about 7.1.   

So my apologies to Bill McCarter, if he, like you, was not part of the 
Beta program and still got the code.  I have an official document which 
says that is not possible, but I am willing to be proven wrong.  Looks like 
I have been.  So go ahead and install.  Level 2 Support should be 
ready to help if you have a problem.  If we are shipping it, then we are 
supporting it.

James Shanks
Level 3 Support  
Tivoli NetView 
for UNIX and NT
Tivoli Software
IBM Software Group
Please note that my 
new id is jshanks@us.ibm.com

"Treptow, Craig" <Treptow.Craig@principal.com> Sent by: owner-nv-l@tkg.com 10/17/2001 03:08 PM Please respond to IBM NetView Discussion

To:        "'IBM NetView Discussion'" <nv-l@tkg.com>         cc:                 Subject:        RE: [NV-L] [NV] NetView Version 7.1

I can 
confirm that you don't have to be in the Beta test group to get it.  I have 
it right now, but have not installed it anywhere.  I believe account reps 
could order it a few weeks ago even though it had not been announced.  I 
got my copy last week, and was quite surprised when it showed 
up.

Personally, I don't think a person should expect support until it's 
"official", but I was considering installing it somewhere, just to see it 
running. 

-----Original Message-----
From: James Shanks 
[mailto:SHANKS@us.tivoli.com]
Sent: Wednesday, October 17, 2001 1:56 
PM
To: IBM NetView Discussion
Subject: Re: [NV-L] [NV] NetView Version 
7.1




Hold the phone here, Bill.   
The production 
version of 7.1 won't ship until October 26, so if you  already have 7.1, 
then you have to be part of the Beta program, right? 
. 

Now to be 
part of the beta program, didn't you sign an agreement and get some pointers 
about not putting things about it, especaailly problems you encountered on this 
public list until after it GA'd?  I thought all beta customers agreed to 
that and were given a special process for getting support. 

Let's 
continue this discussion offline, because no one else on this list can help you. 
 I'm not sure I can either, but I know that a  problem on code that 
has not been released yet cannot be resolved here. Offhand, I'd say you have a 
performance problem relating to ipmap, and that it is local to you, because we 
did not see anything like that here during Verification.  

James 
Shanks
Level 3 Support  
Tivoli NetView for UNIX and NT
Tivoli 
Software
IBM Software Group
Please note that my new id is 
jshanks@us.ibm.com





          
      "McCarter, Bill" <mccarter_we@naptheon.com> 
Sent 
by: owner-nv-l@tkg.com 


10/17/2001 02:13 PM 
Please respond to IBM 
NetView Discussion 


       
    
   To:        "IBM NetView Discussion (E-mail)" 
<nv-l@tkg.com> 
       cc:       
  
       Subject:        [NV-L] 
[NV] Netview Version 7.1 

      



I recently 
upgraded to Netview 7.1. The upgrade went fine with 0 errors
during the 
process, but I've started to
notice this problem.  I will receive an 
event 'Node Down' and it shows up in
my control desk and gets forwarded to my 
Tivoli Event Console
simultaneously, but it's taking up to 3/4 minutes for 
the icon representing
the object to turn red on the map. I have ran all the 
utilities I can trying
to resolve this issue to no avail. 
(ovmapcount,ovtopofix, resolve database
inconsistencies thru serversetup 
menu) Any Ideas? Thanks in Advance.

Sun Ultra 80, Solaris 2.8
Netview 
7.1


Bill McCarter, Naptheon INC..
Technical Team Lead Systems 
Management Group
work  - (757) 688-2602
mccarter_we@naptheon.com 
<mailto:mccarter_we@naptheon.com>






#### C.DTF 
has been removed from this note on October 17 2001 by James Shanks 



_________________________________________________________________________ 
NV-L List information and Archives: 
http://www.tkg.com/nv-l