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enhancement requests

To: nv-l@lists.tivoli.com
Subject: enhancement requests
From: "Leslie Clark" <lclark@us.ibm.com>
Date: Thu, 23 Aug 2001 17:55:43 -0400
FYI, to any IBM or Tivoli field people using this list, I have posted
on our internal forum the method for submitting enhancement
requests on behalf of your customers. If the sales rep is not
responding, the field specialists can do as well.

For the customers who are thinking up requirements, you need
to act like a user group. Come to some concensus on your
priorities, apply the weight of numbers, and outline your
requests. (Organize?).  Then ask some Tivoli or IBM person
to submit the request for you using the proper channels. I
have said before that I would submit them. But you have to
come up with them. They really do not listen to me. I don't
buy software.

Be aware that the planning cycle is rather long. You should
consider asking for a disclosure on the contents of V7 before
you get too far into it.

I'm going to be in trouble now, for sure.

Cordially,

Leslie A. Clark
IBM Global Services - Systems Mgmt & Networking


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