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RE: ISDN port colour problem through Netview

from [anand anupam] [Permanent Link][Original]
To: nv-l@lists.tivoli.com
Subject: RE: ISDN port colour problem through Netview
From: anand anupam <ananda@bharatpetroleum.com>
Date: Sat, 10 Nov 2001 13:44:53 +0530 
This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.

Hi,

As you rightly said that backup isdn line with  a status of AdminDown will
also be USER1 ( it should not be critical ). 

But, the problem in our case is  NetView assigns USER1(7) with pink color
and Critical(4) with red color for the same situation on different routers.

Any idea what could be possible reason and where to look into?


Regards,

Anupam



-----Original Message-----
From: Oliver Bruchhaeuser [mailto:oliver.bruchhaeuser@de.ibm.com]
Sent: Friday, November 09, 2001 7:13 PM
To: IBM NetView Discussion
Subject: Re: [NV-L] ISDN port colour problem through Netview


Tim,

update to NetView 7.1 !
In this version the dormant status of ISDN interfaces is managed correctly.

>From the release notes 7.1:

Monitor ISDN Backup Interfaces
By default, interfaces with an SNMP ifOperStatus of DORMANT are handled
as if the status is NORMAL and the icon status color will be NORMAL.
However, in the special case of ISDN backup lines, when the status is
NORMAL, it usually means the primary line has a problem, and when
DORMANT, the primary line is usually okay. In this case the status
transitions to UP, and DORMANT might indicate the need for operator
intervention.
The following features are intended to help operators handle ISDN backup
lines:
* The status of a backup line in DORMANT state is USER1, otherwise the
status is as usual (NORMAL, DOWN). Note that the backup line with a
status of AdminDown will also be USER1.
* When the status changes to UP (from any state) the event Backup Line is
ACTIVE is sent.
* When the status transitions to DORMANT (from any state, including
AdminDown) the event Backup Line is DORMANT is sent.


Kind regards

Oliver Bruchhaeuser
Tivoli NetView EMEA L2 Support

IBM Deutschland GmbH - ITS Tivoli - Dept. 7977 - Hechtsheimer Str. 2 -
55131 Mainz - Germany
Phone: +49-6131-84-5108 - Fax: +49-6131-84-6585 - email:
bruchhae@de.ibm.com

Need help with Tivoli Software Products?
Ask Tivoli!
http://www.tivoli.com/asktivoli (login with your customer account)


 

                    Tim.Uekermann@gec

                    its-eu.com              To:     nv-l@tkg.com

                    Sent by:                cc:

                    owner-nv-l@tkg.co       Subject:     Re: [NV-L] ISDN
port colour problem through Netview              
                    m

 

 

                    09.11.2001 12:55

                    Please respond to

                    IBM NetView

                    Discussion

 

 






Hi,

so far as I know, all ISDN Interfaces are treated as down when inactive.
Pink only shows up when the Port is manually shut down (administratively
shutdown)

We use a solution, where we catch the ISDN traps to operate a "backup icon"
which turns red when ISDN becomes active.

Gruesse - Best regards

Tim Uekermann
European Information Management
GE CompuNet Computer Distribution
Europaring 34-40, 50170 Kerpen, Germany
Phone: +49 (0) 22 73/597-7560, Fax: +49 (0) 22 73/597-186, Mobile:
01728348119
E-Mail : Tim.Uekermann@gecits-eu.com
Visit us on the Internet: http://www.gecits-eu.com


This email is confidential. If you are not the intended recipient,
you must not disclose or use the information contained in it.
If you have received this mail in error, please tell us
immediately by return email and delete the document.





ananda@bharatpetroleum.com@tkg.com on 09.11.2001 12:38:30

Please respond to nv-l@tkg.com

Sent by:  owner-nv-l@tkg.com


To:     nv-l@tkg.com
cc:
Subject:  [NV-L] ISDN port colour problem through Netview


 --------------------------------------------------------------------------





Hi All,

I am having NetView 6.0.2 on AIX 4.3.3.

We are monitoring ISDN ports configured on different cisco routers. ISDN
port has been configures mainly as fall back arrangement.

When these ports are not in use, it goes into inactive stage.

The problem is Netview detects these inactive interface differently on
different routers. In some cases, it shows pink color ( IP status -
User1(7) and in some cases it gives red color ( IP status - Critical(4).
Because of these different behaves, other different related actions are
initiated.

We have checked the configuration for these interfaces on routers and it
appears to be the same.

Has anybody experienced the same problem? What could be the possible
reasons and where to look into?

How NetView treats ISDN/port when in inactive stage ?

Please reply ASAP.

Thanks in advance,

Regards,

Anupam






_________________________________________________________________________
NV-L List information and Archives: http://www.tkg.com/nv-l



_________________________________________________________________________
NV-L List information and Archives: http://www.tkg.com/nv-l

Hi,

As you rightly said that backup isdn line with  a status of AdminDown will also be USER1 ( it should not be critical ).

But, the problem in our case is  NetView assigns USER1(7) with pink color and Critical(4) with red color for the same situation on different routers.

Any idea what could be possible reason and where to look into?


Regards,

Anupam



-----Original Message-----
From: Oliver Bruchhaeuser [mailto:oliver.bruchhaeuser@de.ibm.com]
Sent: Friday, November 09, 2001 7:13 PM
To: IBM NetView Discussion
Subject: Re: [NV-L] ISDN port colour problem through Netview


Tim,

update to NetView 7.1 !
In this version the dormant status of ISDN interfaces is managed correctly.

From the release notes 7.1:

Monitor ISDN Backup Interfaces
By default, interfaces with an SNMP ifOperStatus of DORMANT are handled
as if the status is NORMAL and the icon status color will be NORMAL.
However, in the special case of ISDN backup lines, when the status is
NORMAL, it usually means the primary line has a problem, and when
DORMANT, the primary line is usually okay. In this case the status
transitions to UP, and DORMANT might indicate the need for operator
intervention.
The following features are intended to help operators handle ISDN backup
lines:
* The status of a backup line in DORMANT state is USER1, otherwise the
status is as usual (NORMAL, DOWN). Note that the backup line with a
status of AdminDown will also be USER1.
* When the status changes to UP (from any state) the event Backup Line is
ACTIVE is sent.
* When the status transitions to DORMANT (from any state, including
AdminDown) the event Backup Line is DORMANT is sent.


Kind regards

Oliver Bruchhaeuser
Tivoli NetView EMEA L2 Support

IBM Deutschland GmbH - ITS Tivoli - Dept. 7977 - Hechtsheimer Str. 2 -
55131 Mainz - Germany
Phone: +49-6131-84-5108 - Fax: +49-6131-84-6585 - email:
bruchhae@de.ibm.com

Need help with Tivoli Software Products?
Ask Tivoli!
http://www.tivoli.com/asktivoli (login with your customer account)


                                                                                                                         

                    Tim.Uekermann@gec                                                                                    

                    its-eu.com              To:     nv-l@tkg.com                                                         

                    Sent by:                cc:                                                                          

                    owner-nv-l@tkg.co       Subject:     Re: [NV-L] ISDN port colour problem through Netview             

                    m                                                                                                    

                                                                                                                         

                                                                                                                         

                    09.11.2001 12:55                                                                                     

                    Please respond to                                                                                    

                    IBM NetView                                                                                          

                    Discussion                                                                                           

                                                                                                                         

                                                                                                                         





Hi,

so far as I know, all ISDN Interfaces are treated as down when inactive.
Pink only shows up when the Port is manually shut down (administratively
shutdown)

We use a solution, where we catch the ISDN traps to operate a "backup icon"
which turns red when ISDN becomes active.

Gruesse - Best regards

Tim Uekermann
European Information Management
GE CompuNet Computer Distribution
Europaring 34-40, 50170 Kerpen, Germany
Phone: +49 (0) 22 73/597-7560, Fax: +49 (0) 22 73/597-186, Mobile:
01728348119
E-Mail : Tim.Uekermann@gecits-eu.com
Visit us on the Internet: http://www.gecits-eu.com


This email is confidential. If you are not the intended recipient,
you must not disclose or use the information contained in it.
If you have received this mail in error, please tell us
immediately by return email and delete the document.





ananda@bharatpetroleum.com@tkg.com on 09.11.2001 12:38:30

Please respond to nv-l@tkg.com

Sent by:  owner-nv-l@tkg.com


To:     nv-l@tkg.com
cc:
Subject:  [NV-L] ISDN port colour problem through Netview


 --------------------------------------------------------------------------





Hi All,

I am having NetView 6.0.2 on AIX 4.3.3.

We are monitoring ISDN ports configured on different cisco routers. ISDN
port has been configures mainly as fall back arrangement.

When these ports are not in use, it goes into inactive stage.

The problem is Netview detects these inactive interface differently on
different routers. In some cases, it shows pink color ( IP status -
User1(7) and in some cases it gives red color ( IP status - Critical(4).
Because of these different behaves, other different related actions are
initiated.

We have checked the configuration for these interfaces on routers and it
appears to be the same.

Has anybody experienced the same problem? What could be the possible
reasons and where to look into?

How NetView treats ISDN/port when in inactive stage ?

Please reply ASAP.

Thanks in advance,

Regards,

Anupam






_________________________________________________________________________
NV-L List information and Archives: http://www.tkg.com/nv-l



_________________________________________________________________________
NV-L List information and Archives: http://www.tkg.com/nv-l 















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