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Re: [nv-l] Trying to upgrade to 7.1.4

To: nv-l@lists.us.ibm.com
Subject: Re: [nv-l] Trying to upgrade to 7.1.4
From: George deSocio <desocio@us.ibm.com>
Date: Tue, 21 Oct 2003 15:58:55 -0400
Delivery-date: Tue, 21 Oct 2003 21:09:42 +0100
Envelope-to: nv-l-archive@lists.skills-1st.co.uk
Reply-to: nv-l@lists.us.ibm.com
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Ray,

snmpget will fail if nvsecd is not running.  Only snmpget_unsecure will run.
snmpget calls the security api.  snmpget_unsecure does not use the security api.
nvsecd implements the security api.  If the api is not active, calls to it fail.

I know you are not in control of what gets called and where from during installation.

Please open a PMR with NetView support.  7.1.4 is fully supported now, even though not
all customers have it yet.



Regards,
Geo.

George deSocio
IBM Americas Support - Distributed Network Management
Dept 46-E1ZA
IBM B660  CC102
HWY 54 & 600 Park Offices
Research Triangle Park, NC  27709

919-254-2259 (T/L 444)  Fax: 919-543-7936 (T/L 441)

E-Mail:  desocio@us.ibm.com

Expand your Tivoli product knowledge by participating in Support Technical Exchange:
http://www-3.ibm.com/software/sysmgmt/products/support/supp_tech_exch.html



"Ray Westphal" <westphal2002@charter.net>
Sent by: owner-nv-l-digest@lists.us.ibm.com

10/21/2003 03:39 PM
Please respond to nv-l

       
        To:        nv-l@lists.us.ibm.com, nv-l@lists.us.ibm.com
        cc:        
        Subject:        Re: [nv-l] Trying to upgrade to 7.1.4



On Tue, 21 Oct 2003 14:29:58 -0400

George,
The /tmp/update.log reports snmpget fails in the install.
One of the reasons given is nvsecd is not running. I try
to run the snmpget with nvsecd stopped and it fails with
permission denied. This is not the behavior I see on my
other servers.

Frankly - I'm out of ideas now.

Thanks,
Ray Westphal
Enterprise Rent-A-Car


 George deSocio <desocio@us.ibm.com> wrote:
>Check /usr/OV/security/cmds for unsecure versions of the
>snmp utility
>which run without the nvsecd daemon active.
>Specifically, there is a snmpget_unsecure command.
>
>Why do you think the problem is security related?
>
>
>Regards,
>Geo.
>
>George deSocio
>IBM Americas Support - Distributed Network Management
>Dept 46-E1ZA
>IBM B660  CC102
>HWY 54 & 600 Park Offices
>Research Triangle Park, NC  27709
>
>919-254-2259 (T/L 444)  Fax: 919-543-7936 (T/L 441)
>
>E-Mail:  desocio@us.ibm.com
>
>Expand your Tivoli product knowledge by participating in
>Support Technical
>Exchange:
>http://www-3.ibm.com/software/sysmgmt/products/support/supp_tech_exch.html
>
>
>
>
>"Ray Westphal" <westphal2002@charter.net>
>Sent by: owner-nv-l-digest@lists.us.ibm.com
>10/21/2003 12:14 PM
>Please respond to nv-l
>
>  
>         To:     nv-l@lists.us.ibm.com,
>nv-l@lists.us.ibm.com
>         cc:
>         Subject:        Re: [nv-l] Trying to upgrade to
>7.1.4
>
>
>
>I think the problem is NetView security related. Should I
>be able to run snmpget with security off and the nvsecd
>down? This will only work if nvsecd is running. nvauth
>-login works and reports security is off.
>
>Thanks

>Ray Westphal
>Enterprise Rent-A-Car
>
>On Tue, 21 Oct 2003 15:25:16 +0100
>   Jane Curry <jane.curry@skills-1st.co.uk> wrote:
>>I did a similar upgrade but my platform was AIX 5.1 - no
>>problems.  Have you checked that you have the AIX 5.2
>>prereq and that you are running the correct version of
>>the snmpd as doc'ed in the Release Notes?
>>Cheers,
>>Jane
>>
>>Westphal, Raymond W wrote:
>>
>>>Hello Everyone.
>>>
>>>NV 7.1.3 on AIX 5.2 -
>>>I'm trying to upgrade to 7.1.4 via the Framework
>>>installation method.
>>>The install gets to nearly the end and then fails with
>>>errors. You can
>>>actually start most of the daemons except nvlockd.
>>>nvlockd fails
>>>because the /etc/services does not have any NetView
>>>services anymore.
>>>I run all the checks before installation and I have even
>>>increased my
>>>NetView file system sizes to maximum possible size but I
>>>still get the
>>>following error:
>>>
>>>Something went wrong:
>>>Media Packet:  "/cdrom/FILE33.PKT"
>>>tnvlab01:FAILED (soft error) .......
>>>
>>>Here are the last few lines of the the /tmp/update.log:
>>>       * Running customize script for fileset
>>>OVXMPAPI-MAN.
>>>       *   Making links....
>>>       * Running customize script for fileset IBMVA-RUN.
>>>NOTE:    Installing new version of /usr/OV/bin/netview
>>>         Old version in /usr/OV/bin/#netview
>>>Waiting on SNMP Agent to become operational.
>>>0513-029 The snmpd Subsystem is already active.
>>>Multiple instances are not supported.
>>>NOTE:    Starting trapgend
>>>NOTE:    Starting mgragentd
>>>NOTE:    Starting ovactiond
>>>NOTE:    Starting nvcorrd
>>>NOTE:    Starting nvpagerd
>>>NOTE:    Starting actionsvr
>>> object manager name: actionsvr
>>> behavior:            OVs_WELL_BEHAVED
>>> state:               NOT_RUNNING
>>> PID:                 24900
>>> last message:
>>> exit status:         exit(255)
>>>
>>>customize:    Failure performing ovstart of actionsvr
>>>ERR_0041_161
>>>ERR_0041_161
>>>+ dspmsg -s 5 nv6000.cat 9999 customize:    Failing
>>>customize with
>>>exit code %s\n 2
>>>+ 1>> /tmp/update.log
>>>customize:    Failing customize with exit code 2
>>>ERROR:     Customize script for fileset IBMVA-RUN exited
>>>with code 2.
>>>ERR_cfgbf_001
>>>nvconfigbf:    Failing doing configuration with exit code
>>>2
>>>base:    Failure running script or command
>>>'/usr/OV/install/tools/nvconfigbf'
>>>ERR_bcfg_210
>>>base:    Failing base.config with exit code 2
>>>I'd appreciate any suggestions, ideas or best wishes.
>>>
>>>Thanks in advance.
>>>Ray Westphal
>>>Enterprise Rent-A-Car
>>
>>
>>--
>>Tivoli Certified Consultant & Instructor
>>Skills 1st Limited, 2 Cedar Chase, Taplow, Bucks, SL6
>>0EU, UK
>>Tel: +44 (0)1628 782565
>>Copyright (c) 2003 Jane Curry
>><jane.curry@skills-1st.co.uk>.  All rights reserved.
>>
>>
>
>
>



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