RE: [nv-l] ATM problem

["Alan E. Hennis" <Hennis_Alan_E@cat.com>]

Are you using Cisco routers?

If you are do an SNMP walk of the interface table. What is the ifOper
status of the OC3? there was a bug in IOS that reported the ifOper status
incorrectly so when NetView did an SNMP poll of the router the interface
looked down. When I ping the interface it was up.

Thanks
Alan E. Hennis
Caterpillar Inc.
Systems+Process Division
309.494.3308
hennis_alan_e@cat.com


                                                                                
                                                       
                      DSullinger@dot.st                                         
                                                       
                      ate.az.us                                                 
                                                       
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                      01/12/2004 02:09                                          
                                                       
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                      Please respond to   Subject:      RE: [nv-l] ATM problem  
                                                       
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Caterpillar: Confidential Green                 Retain Until: 02/11/2004
                                                Retention Category:  G90 -
                                                General
                                                Matters/Administration




We have two Netview servers, one with v7.1.2 and the other running v6.0.1
located on the same network.  We have a new OC3 ATM circuit that has
several
frame relay circuits on the other end.  For some reason, the 7x version of
Netview shows the ATM circuit down at times, yet while running a ping, it
never shows it as down.  The 6.x version of Netview never shows this
circuit
going down.  I've checked timeout values and they are the same on both
servers.  When we do a netmon trace on both servers and then a demand poll,
the 7x version states that the OC3 interface does not have an IP address,
but the 6.x version doesn't say this in the trace file. Any idea what might
cause this or do you need more information?

Thanks